As at 01/01/2018
Voicelytics are committed to maintaining the security of the personal information held by us.
We take a reasonable degree of care to ensure that your Personal Information is accurate, complete, up-to-date and stored in a secureenvironment, protected from unauthorised access, modification or disclosure.
Collecting Personal Information helps us better understand what you need from us. By applying for services or by using our Website, you give usyour consent to use your personal information to:
We will not use your Personal Information for any purpose not permitted by law. If you no longer wish to receive information about special offers, promotions and rewards, please let us know by
contacting our customer care or emailing us at
Our Website contains links to other websites. We are not responsible for the privacy practices or the content of such other websites.
From time to time, we use other companies or people to provide some of our services or to provide services to us. When we do so, these must actin line with the personal information protections we have put in place. These entities may include:
To request access to your Personal Information held by us, please call us on the number detailed below. If we need time to consider your request,we will acknowledge your request within 14 days and respond within a maximum of 30 days. Depending on the information you wish to access, itslocation and the time it will take us to respond, we may charge you a fee for the cost of providing the information to you.If for any reason we refuse to give you access to your information we will confirm the reason in writing. The circumstances in which we may refuseto give you access to Personal Information we hold about you include but are not limited to, where giving you access:
If you believe that your Personal Information held by us is inaccurate, incomplete or out-of-date and you wish to seek the correction of thatinformation, please call us on the number detailed below. In most cases, we will amend any inaccurate, incomplete or out-of-date information. Insome cases, it is necessary for us to keep a record of what we know or understand to be correct at a particular time. In those circumstances, atyour request, we will take reasonable steps to associate with the relevant record of your Personal Information, a statement to the effect that youclaim the information is inaccurate, incomplete or outof-date.
complaint will be recorded, and then reviewed at an appropriate level. Once we have acted upon, resolved or finalised your complaint, we will
inform you of the outcome if you have provided us with suitable contact details.
You can contact us regarding privacy issues using these contact details:
Contact our customer service team on 1300 598 427; or
Send a letter to THE BOSS – VOICELYTICS PO BOX 6543, POINT COOK, 3030 VIC