“As a strong believer in Technology, everything we do is predicated on Digital and the phone system we picked through Voicelytics meets that criteria. When you are a start-up looking to compete with the bigger players, Agility and Innovation is key.”
Voicelytics provided Freedom Lend with the Analytics Dashboard enabling them to view and monitor all types of calls, in ‘real-time’. Miss Call Information provided staff with the opportunity to systematically follow-up with Customers or potential customers.
Features aside, Freedom Lend found that Voicelytics has been more of a Partner than a Provider. “Voicelytics already provides us greater Utility than what other Telcos can provide on the market, but more importantly, there is no greater satisfaction than working with a Business that is genuinely mindful about your success.” – Mark Huynh – Managing Director