Turning Calls into Meaningful &
Actionable Insight

Voicelytics smart communications equips your business with better call management
to enrich your customer interaction by focusing on improving their experience.

Business Benefits

There are many long-term benefits for businesses who adopt Voicelytics

Pitch Perfect
Brand Marketing

If your company often places callers on hold, this feature allows you to choose what your callers listen to as they wait. Put yourself in front of potential customers, enabling you to sell more and WIN more business

Improve Customer
Satisfaction

Voicelytics offers an extensive suite of technology that gives you the tools to focus on building pleasant customer experiences to increase customer satisfaction.
No more busy tone.

Long-term cost
saving

One of the greatest benefits of implementing Voicelytics Smart Communications is its cost-saving potential which leads to good ROI. Free calls b/w offices and international calls become inexpensive

Easily manage & Scalable

We know that you have better things to do than administer a communications system - particularly if they have more than one office. With Voicelytics Smarter Communications, we simplify the process by managing your entire communication system from our backend. Adding and deleting new employees, voice mail setting is effortless, enabling you the flexibility for employees to move from site to site.

Keeping agents informed

ln business, accessibility is everything. Staff need constant phone access to customers and colleagues — no matter where they happen to be. Voicelytics Smarter Communications lets you establish a “personal number” that automatically forwards calls or rings simultaneously to a mobile or another phone. You can even have phone calls and voice messages routed to you as email and play them back on your phone or computer.

Collaborate with your staff

When a deal is on the line and time is pivotal, Voicelytics Smarter Communications gives you the tools you need to connect with all the participants. Set up conference calls at any time and use it as your private and secure bridge and eliminates the fees you pay to outside conferencing services.

Transform the way business communicate

Voicelytics Smart Communications equips your business with better call management to enrich your customer interaction by focusing on improving their experience.

60%

up to 60% saving on your business monthy phone bill

Digital Telephony is a relatively new technology, and a natural evolutionary step from traditional copper-wire telephony systems to an internet based solution

Digital Telephony has emerged as the dominant choice as network convergence and high-speed internet presents new opportunities for business productivity, by improving their operations through enabling flexibility, efficiency and profitability in any organisation.

91%

of unhappy customers wil never purchase again

In a business world where small and medium businesses must focus on building pleasant customer experience to increase customer satisfaction, hence loyalty, the right communication system should be more than just a phone system. It should be an extension of your business that allows SMBs to delivery operational efficiency.

A big challenge for a growing business is knowing when and how to expand your communications

Voicelytics smart communication are powerful,scalable and feature rich, enabling easier integration opportunites with other workforce productivity solutions, allowing you to grow your business on demand.

Stay ahead of the competition and say goodbye to expensive expansion modules and costly monthly phone bills!

60 %
91 %

Transform the way your business communicates

Smart Companies use Voicelytics to add value to their Business Communications

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