The Ultimate Real Estate Phone System

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  • AustralianAustralian Based Support
  • LocalLocal Customer Support
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Loan Market
Raine Horne
First National
Westside
Pfg Group
Freedomlend
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Why Voicelytics in the #1 Choice

*No Contracts *Easy Setup *Customisable Solutions *30 Day Free Trial
Monitor
Track & Manage
Missed Calls
Message
Customised
Marketing On-Hold
Group
Call Group
Management
Voice Email
Staff Coaching
Tools
Phone
Keeping Agents
Informed
Monitor
Voicemail
to Email
Phone
Caller ID

Make Every Call Count

Transform the way your Agency Communicates

Great customer experience is the main goal of every business. Every call is important and a smart communication platform provides your agents with the tools they need to make a first impression.

Voicelytics Smartphone System equips your business with better call management to enrich your customer interaction by focusing on improving their experience.

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Grap

Make Every Call Count

Customised Marketing on-Hold

If your company often has to put callers on hold, this feature is a necessity. This feature allows you to choose what your callers listen to as they wait. Why not create a promotional ad for your customers while they wait on the phone?

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Grap

Make Every Call Count

Call-Group Management

With the ever-changing landscape, more and more businesses are demanding greater flexibility when it comes to their telephone system; enabling smart call routing, call queues management, and ring groups so calls can be directed to designated departments or call centres rather than bombarding a busy receptionist.

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Grap

Make Every Call Count

Staff Coaching Tools

Instead of giving your employees advice after they’ve hung up the phone, give them advice while they’re on the call, which allows you to provide advice, tips, and information to your employees while they are on the phone with a customer without the customer being aware.

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Grap

Make Every Call Count

Keeping Agents Informed /Agent to Agent Calling

ln business, accessibility is everything. Staff needs constant phone access to customers and colleagues — no matter where they happen to be. Voicelytics Smarter Communications lets you establish a “personal number” that automatically forwards calls or rings simultaneously to a mobile or another phone. You can even have phone calls and voice messages routed to you as email and play them back on your phone or computer.

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Grap

Make Every Call Count

Voicemail to Email

With Voice to Email, you can easily keep your finger on Voicemails that go straight to the business mailbox.

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Grap

Make Every Call Count

Caller ID

Sending a valid or unique caller ID will help build trust between you and your customer. You can choose to show no caller ID, a specific caller ID, or a different caller-ID for marketing campaigns.

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Voicelytics for Real Estate

In business, accessibility is everything. Agents need constant phone access to customers and colleagues – no matter where they happen to be

Real Estate is one of the more demanding professions today, despite many jumping in thinking it’s a quick way to make a killing. If you work in the real estate industry, Voicelytics is a Smartphone System that can help you manage your time, call flow, availability, and professionalism.

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Boost your Numbers with Voicelytics

Customers that leverage Voicelytics data the most see a:
Reduction in Wait Times
A 100% success rate in driving your customers mad is... keeping them waiting on the line. Voicelytics' combination of unlimited lines, pre-configured business hours for associated call routing features, and superior call group management achieves an average of 76% reduction in wait times.
Smarter Sales Conversions
Voicelytics uses advanced analytics features to ensure agents have relevant customer and business data to help them convert smarter. In addition, features such as caller ID, Interactive Voice Response, Smart Coaching Tools and Customised Marketing on-hold give agents actionable intelligence.
More satisfied customers
Voicelytics understands that no business wants dissatisfied or unhappy customers! Missing calls drive customers crazy and drive potential customers elsewhere. Track missed calls and have unlimited lines so your phones aren't constantly engaged. Annoyed or frustrated customer? Act quickly to assist and resolve complaints.

Tons of amazing features for your real estate agency

  • Call Icon
    Call Queues
    Enhance your callers’ call queue waiting experience with features such as music-on-hold.
  • Message Grap
    Voicemail to Email
    With Voice to Email, you can easily keep your finger on Voicemails that go straight to the business mailbox.
  • Answer Call
    Unlimited Lines
    Unlimited lines mean unlimited concurrent calls. Customers don’t like hearing the ‘busy tone.’
  • Capture
    Caller ID
    Sending a valid or unique caller ID will help build trust between you and your customer. You can choose to show no caller ID, a specific caller ID, or different caller ID for marketing campaigns.
  • Email Laptop
    Digital Faxing
    With digital faxing, businesses can now send and receive faxes through their email inbox. Incoming faxes are attached to emails as images which can be printed if needed.
  • Call Line
    Call Transfer
    Not the right person to handle the call? It's okay, you can transfer the call to someone else in your team.
  • Cignal
    Agent to Agent Calling
    Promote team collaboration within your company with extension one-click dialing to Voicelytics users on the same company account.
  • Timer
    Business Hours
    Automate your business with pre-configured business hours for associated call routing features to suit your evolving needs.
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The real estate phone system trusted by 1000’s of real estate agents!

Here is what a few of our customers have to say about Voicelytics.
Unlimited Concurrent Calls & ‘Marketing on-Hold’ functionality
A provider that could handle their day-to-day needs, brand their business, reduce to risk of losing potential listings and overall provide a better Customer Service Experience. First National
Reduced the monthly spend of Westside by over 50%
An alternative system and a new way to efficiently engage with their customers. Inadvertently, it also turned out to save them a fortune in the process. Westside
Capability to divert calls to other staff during an outage
Raine & Horne wanted a system that provided reliability and the capability to understand potential sales opportunities. Raine Horne
Reduced the monthly spend of Westside by over 50%
An alternative system and a new way to efficiently engage with their customers. Inadvertently, it also turned out to save them a fortune in the process. Pfg Group

Turn your desktop & smartphone into a real estate phone system

Smart Companies use Voicelytics to add value to their Business Communications
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